Service Update: Transparent Proxy Issues Affecting IPv4 and IPv6

We would like to inform you of a technical issue currently impacting our service due to complications with our transparent proxy setup across both IPv4 and IPv6. We are actively working to resolve this and restore full functionality as soon as possible.

Key Details of the Issue:

  • Impact on Connections: Users may experience intermittent disruptions or connectivity issues when accessing services over IPv4 and IPv6 due to the current proxy configuration challenges.
  • Commitment to Reliability: Our team is prioritizing a comprehensive solution to ensure long-term stability and secure access for all users across both protocols.
  • Resolution in Progress: We are actively troubleshooting and testing solutions to address these issues and restore seamless service for both IPv4 and IPv6 environments.

We appreciate your patience and understanding as we work to resolve this issue. Our commitment to delivering reliable and secure service remains steadfast, and we will provide further updates as we make progress.

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